How do you feel when you said yes while you wanted to say no? Most of the time, not good! This book helps in such situations by talking about assertiveness, communication, understanding the dynamics of human behavior for developing and strengthening self-control and self-recognition. There are certain aspects in our lives that we are unassertive about. The authors emphasize on the fact that if people know how to properly express their feelings towards another, whether a loved-one, a friend, a boss, and then the world would really become a better place for them and others. With the useful insights and examples, the book provides clear, concise instructions on how to change your life. An insightful and easy to understand book of assertiveness training.