This self-help book, designed for both personal and commercial use, is divided into four parts. It starts with grammar, demonstrated through quizzes and "test yourself" panels. Part two gives examples of letters for all occasions. Part three explains how to improve the voice for public speaking and interviews. Finally, part four is a practical word guide, giving access to over 2,000 words that are often misspelt, mispronounced or easily confused with one another.